Customer No Service
On the phone for more than 2 hours with Verizon, trying to get my wireless connection back up.
The first attempt ended in a ridiculous stalemate with the “tech op” who insisted I didn’t have a wireless connection.
I am on my second hour now. I have sat through a monologue that told me to power down the computer. Then, I was told to go to the Web site. And now I have that ridiculous “ride-a-pony” hold music.
Argh. When will companies stop treating the American public like idiots and start actually providing help when help is needed? We have truly come to then end of civilization.
