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November 30, 2007

Happy Birthday, Marcom Maven!

One year ago, I started writing this blog with the intent of sharing marketing and public relations insights with as many people as possible. Since then, Marcom Maven has attracted readers from as close as Long Beach, CA to as far as Peru.

Thanks, readers, for sticking with the maven. Next year, I hope to make things more interesting. 

November 29, 2007

Looking at Logos

candidate_logos_dissection.jpg

Found this analysis of the candidates' logos on Brand Autopsy. It's from the New York Times...and really fascinating. The knock on Obama's logo as "done by someone inexperienced" is a low blow, though. 

November 28, 2007

December Blues

lexus_bow_3.jpgDecember is nearly here, which means it’s time to feel bad once again about not giving … or getting … a Lexus for the holidays.  That’s the spirit of those now time-honored ads featuring the spouse who’s told to take a gander at the driveway on Dec. 24, only to be blown away by a luxury car sitting there with a huge-ass red bow.

Two years ago, the New York Times published a piece swearing-to-goodness that people really do get Lexi with big red bows for the holidays. In fact, the article states “the demand for the oversize red bows is so strong that Lexus stockpiles them in a warehouse near its North American headquarters in Torrance, Calif.”

Really? That’s hard to believe. Every year, I look up and down my block on Christmas (or Hanukkah for that matter) and see only cardboard boxes for computers and an occasional flat-screen t.v. Maybe I need to live in a better part of town... Oh no, something else to feel bad about. Thanks, Lexus!

November 27, 2007

Wishin' and Dreamin'

A gal can dream, can’t she?

Every year around this time, American Express presents “My Wish List,” a 17-day cyber auction of sorts. My WishList offers limited quantities of cool items at Cardmember-only prices. To participate, you simply try to be the first bidder on the items of the day.

Word of advice – this promo’s been going on for at least three years and the most I’ve ever won was $20 off Bed, Bath and Beyond (whoopee!). This year, however, I am going to get that three-day trip to England on Virgin Atlantic Upper Class … oh yeah, I’m going to get it…

Hey, a gal can dream, can’t she?

November 26, 2007

LA's State of Mind

    Our house was fumigated this weekend (not a nice process, but ‘tis over), so we spent the weekend in West Los Angeles. I suppose there are worse ways of killing time while others were at our home killing bugs.

We hadn’t spent a lot of time in LA for several years. Things have changed since we lived in the city’s Fairfax district and muddled through some turbulent days. I was seven months pregnant when the city erupted over Rodney King. My son was two when the Northridge earthquake shook the city (and our house) to its core.

Back then, it was everyone for themselves. I had workmates who bragged about having guns at the ready during the civil unrest. During the earthquake, our neighbor proudly cranked his generator and watched television (loudly) while the rest of us sat in the dark without power.

This weekend, we saw the smoke rise above Malibu once again, and a different tone erupted through the city. We felt a genuine concern – not that the fire would spread but that it was happening again to one of the area’s most gorgeous strips of land.

Also, there’s a “green” vibe that’s new. People actually pick up trash.  They shop with reusable totes and sit in coffee shops reading books on global warming. In Westwood, two women sat by their Mac and discussed a project that involved something to do with solar energy (a bit too esoteric for us, but we got the general line of thought).

Of course, it was LA, so we could have expected the Neiman Marcus windows advising customers to “go green,” but also buy their overpriced trinkets (oh come on, that’s just silly!). And, yes, some people drive Prius cars, although there are far more Lexus cars cruising Wilshire Blvd.

Yet, overall, Los Angeles seems to be coming back -- back to a community of sorts. Good for LA … finally.

November 23, 2007

Scrooged ... Again

Adfreak tells us that OfficeMax will bring back Elf Yourself again this year. You know the drill – upload pictures of yourself into a dancing elfin fool template. It was cute last year and my daughter loved watching herself “doing the elf.”

This year, you can also (ah-hem) Scrooge Yourself. I’m guessing there are enough grinches out there to make this thing somewhat popular. But it seems a little “permanent case of déjà vu,” if you know what I mean.

What’s next for 2008? Let’s see…could it be “Frosty-Freeze Yourself,” allowing you to become a dancin’ fool snowman? Let’s hope not.
scrooge.jpg

November 22, 2007

Gobble, Gobble

Happy Thanksgiving. Eat up, for tomorrow we shop!

November 21, 2007

Yikes! Bad News in Health Care P.R.

Yikes!  So many medical mishaps in the news…from Dennis Quaid’s twins getting the wrong drugs to Donda West’s plastic surgery ending in tragedy… it’s been a horrible week for health care public relations.

Having worked in hospital public relations for 20-plus years, I know what it’s like to be on the receiving end of reporters’ questions when something goes wrong. Let me tell you, it’s hard to defend your organization when someone has been hurt…badly.

The best advice if this type of incident comes your way in your p.r. career? Most importantly, express your sympathies to those who have been affected. Make it real – not just a “our hearts go out to…”  

Mistakes happen, especially in health care. In public relations, you’ll also make mistakes. Just don’t make the unnecessary ones. When something goes wrong, say you’re sorry.

November 20, 2007

Unbelievable, Yes?

200711191206.jpgYou have to be of a certain age to appreciate this one from boingboing.Remember the old, "I Can't Believe It's Not Butter" margarine? Well, here's "Unbelievable this is not butter," a knock-off from Taiwan. Yes, believe it.

November 19, 2007

Oh the Places You'll Go

I'm not a huge fan of the AT&T "seamless" world campaign. How many people really do live in three places at once?

pelcancy-t-shirt.jpg

However , there's a fun companion site where you can plug in three places and make up something a little more exotic (like Layorkas). Now, whether you fork over $17.95 for a t-shirt displaying your new city is another story. I'm guessing not so much...

Writer's Jitters

 

What did you do this weekend? I spent most of it tweaking … tweaking, editing and re-editing my novel. Ericka, the world’s best writing coach, says it’s almost done – just one or two more complete rewrites to go!

Whew! This thing has taken me nine months to get this far (I believe I’m on draft four, ‘tho who’s counting?).  I want to birth this baby, but like any doting parent, it’s too hard to let go. I’m terrified of what other folks will say about my work.

Anyone out there ever write a novel? Is this a typical sentiment? I’d love to know.
 

November 16, 2007

Into the Cultural Void

0711thenewmicrosoft-thumb.jpgI just started reading Hugh MacLeod’s blog gaping void.  Most of his writings are about the Microsoft culture, which is funny, but sounds rather bleak. Having persevered through too many soul-crushing corporate cultures, I just don’t see why people – especially creative young people – stay with such companies. (If you want to learn more about MS culture, read Leaving Microsoft to Change the World).

I also like MacLeod’s advice for creative people:

•    Companies that squelch creativity can no longer compete with companies that champion creativity.

•    Everybody has their own private Mount Everest they were put on this earth to climb.

•    The more talented somebody is, the less they need the props.

•    Don't try to stand out from the crowd; avoid crowds altogether.

•    If you accept the pain, it cannot hurt you.

•    Never compare your inside with somebody else's outside.

•    Dying young is overrated.

•    The most important thing a creative person can learn professionally is where to draw the red line that separates what you are willing to do, and what you are not.

•    The world is changing.

•    Merit can be bought. Passion can't.

November 15, 2007

Falling Into Marketing

    How did you fall into marketing? With me, it had nothing to do with brainy strategic thinking or unbelievable creativity. Nope.

Basically, no matter what happens to me in life, I can always put my ass in a chair and write.  This simple skill has  opened doors for me for more than 25 years – especially in marketing and public relations.

How about you? What was it that turned you to marketing? Come on, no four-year-old says they want to be a marketer when they grow up. (I wanted to be a firetruck, but that’s another story for another time.)  How’d you fall into this profession? We all have a good story to tell…

November 14, 2007

And Now a Word from Our Sponsor...

The nice part about having your own blog is that you can promote your own services every once in a while. So, please excuse this self-serving message…

I am available for writing, marketing and public relations gigs.  See my announcement in Publishers Marketplace. Or, just email me with your needs (sussol@gmail.com). A good maven is hard to find.

No ads tomorrow (or for a while). Promise.

November 13, 2007

Too Little Too Zune?

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Since we are an iPod nation, I know few people who have actually purchased the Microsoft Zune 2.

However, if you have one of these rare gadgets, check out the beautiful "Zune Originals" program. For a limited time, you can order your Zune 2 from the site and choose an inscribed background based on one of several pieces of art commissioned by Microsoft.

I doubt the lovely designs can mitigate what seems to be an unpopular product. But, hey, it’s a nice – if not desperate -- try.

For more gadget news, check out BoingBoing Gadgets.

November 12, 2007

iPhoning in the OC

    I got an iPhone! Yes, Ms. Late Adapter (I was sluggish on the whole cable television, push-button phone, color t.v. thing) got herself the hippest gadget of 07.  And I have to say, it's very cool.

 I've been monitoring the comments that I get. Most are people wanting to know if I "paid like $1,000 for it before the price went down." (Not a chance.) And then there's "Oh yeah, but the reception is lousy." (It isn't.)

Similarly, when I bought a hybrid car three years ago, I got an onslaught of comments. Mostly, it was, "When do those carpool lane stickers expire? I hear they're going to take them away." ("They" haven't yet, three years later.) And there were those charming drivers in Orange County, CA who flipped me the bird when I took advantage of the faster lane.

Funny, it used to be that moving a notch ahead of the pack was considered a good thing. Now it's viewed with all kinds of skepticism.  Maybe I should slide back into Late Adapterhood.  Maybe I should stayout of Orange County, CA.

November 09, 2007

Small ... But Important ... Steps

bklnbros-lake.jpgThe Brooklyn Brothers is an advertising agency that went out of its way to produce a “green” commercial. No, not a new spot for Prius…they actually made sure that in producing an ad, they left a very small carbon footprint.

The agency employed an environmental consultant, ERM, to help develop a software tool to calculate their emissions. And they enlisted the cable network Versus to be our first advertiser.
Every aspect of the production was taken into account: from the round trip flights to the chemicals used in film processing to the power generators on set. The finished campaign of 12 spots is the world's first carbon-neutral ad campaign.

Hurrah for Brooklyn Brothers. Yes, it’s a small step, but every step with a smaller footprint counts.

November 08, 2007

Good for Every Body

3309226942.jpgIf only they had this when I was a teenager. Maybe I wouldn’t have obsessed when I had two pieces of Trident gum for lunch instead of one…

Seventeen magazine is promoting "The Seventeen Body Peace Project." The year-long initiative launched this month. Each month in the magazine, with the advice of body image expert Jessica Weiner, Seventeen will tackle the mixed messages girls get from skinny celebrities, their body-critical mothers, and their friends who bond over how fat their thighs are.

To help spread the message of Body Peace, Seventeen is launching an online Body Peace Treaty that asks girls to pledge to stop obsessing about the shape of their bodies. From the treaty:

•    Remember that the sun will still rise tomorrow even if I had one too many slices of pizza or an extra scoop of ice cream tonight.
•    Never blame my body for the bad day I'm having.
•    Stop joining in when my friends compare and trash their own bodies.
•    Never allow a dirty look from someone else to influence how I feel about my appearance.
•    Quit judging a person solely by how his or her body looks — even if it seems harmless — because I'd never want anyone to do that to me.
•    Know that I'm already beautiful just the way I am.

Sounds good. But I do wonder if Seventeen won’t run ads with skinny mini models from now on or tell girls how they can “dress thinner.” Pass the Trident, indeed.

November 07, 2007

Shoes to Die For

tatanakabowboot_1259_general.jpgWhat makes this entry about marcom? Uh, uh, let me think. Sorry, my mind is all fuzzy.  Super cool, amazing shoes can do that to a gal.

I found these shoes on a v. amazing site called shopfatal.com. If I were just 20 years younger and had a place to take these amazing puppies out on the town, I'd plunk down the $695 in a heartbeat. If only...

Ah ha, now I remember why this picture is on a marcom site...you see, we marcommers earn the bucks at our trade. And what should we do with these bucks?  Purchase some mind-blowing shoes, of course.

If you're a shoe-gal like me, take a look at shopfatal. Yeah, it's a hazard to the wallet, but too cool to overlook. 

November 06, 2007

Mom Bows Out of Competition

OK, parental venting time…I spent all of last Saturday at a dance competition with my daughter.  Now, some of the kids were really good. Others were, well, so-so …

My daughter’s group competed in something like “large group category, 9-11, tap,” which I believe had about three troupes contending (as opposed to “medium group category, 9-11, tap” of course). 

Turns out they won “top first” (as opposed to simply “first,” which the other group won). “Whoopee!” I thought. Now let’s go home. Not so fast…

The kinda swarmy announcer then said, “And you were so good, you get to go to New York to take master classes.” Uh-oh.  I knew this was trouble. My kid was beaming from ear to ear as she handed me an envelope with the trip details. I don’t even know what the trip entails. All I saw was $2,000.

Yikes. While I love the idea of my child getting up the gumption to dance on stage (something I would never do), I’m a bit done with phony rip-off competitions. Dance is cool because it gives you amazing confidence. That’s a great reward in itself. Let’s just leave it at that.

November 05, 2007

Facing Up to Facebook Fans

The Ramones used to moan, “Now I wanna sniff some glue. Now I wanna have somethin to do.”  Had our lads survived until a bit beyond the millennium, they would have changed the lyrics to, “I’m not as busy as I look. I’m just workin’ on my facebook.”

Fact is, Facebook isn’t just popular with my 15-year-old and his friends. Lots of folks of a certain age are hooked on this little phenom. It’s a fantastic time-waster, and a great way to make a statement.  I’ve added all kinds of cool little doo dads on my facebook page, so many I probably look like a dweeb.

Now, here’s an idea.  What if retailers and other companies got into the Facebook fun? You know, send you a little airplane when you fly so many miles on American Airlines. Or, increased your “healthy meter” every time you buy a Jamba Juice.

Dumb? Maybe. But hey, it’s somethin to do.

November 02, 2007

Six Rules to Write By

    Hey, want to write really good?  (Yes, before anyone comments, am aware that’s not good at all…)

This piece on the six rules of business writing summarizes just about all that needs to be said. In fact, I teach a 12-week course on the topic and the author has managed to encapsulate just about all of it.

I know that I … yes even I … am guilty of several of these slips. After describing something as “very unique” on an organization’s Web site, I got an angry comment from a reader. And that happened just recently. (Ooops, I mean recently!)

November 01, 2007

Greetin' the Guests

More proof that there’s a blog for everything. There’s one for restaurant design.  This entry from Jeffrey Summers is particularly interesting. Summers thinks restaurants should take a sledgehammer to their host stands.

As a former restaurant hostess many years ago while I was pursuing my MBA, I can tell you that I enjoyed having that little podium. It gave me some space from spacey customers (yes, it was THAT kind of place). And best of all, I could study behind the stand when nobody was around.

That said, I do agree with Summers that the stands are a bit imposing. And, yeah, I don’t know anyone who has such a thing in their homes for greeting guests.


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