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Jet Blah, Part II

Adfreak reports that this image is still on the Jet Blue Web site. It’s a great promise, but clearly one that has yet to be fulfilled.  Last month, I wrote of my son’s lost luggage on Jet Blue. Thank goodness we weren’t held hostage on their plane for eight hours.  The bag, however, was a different story.

I think it’s great that Jet Blue is doing so much to apologize. It’s definitely the way to go.  Only problem is that they still might hold you hostage for not eight, but up to five hours. Ouch.

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