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November 30, 2006

Brand, James Brand

 

Saw Casino Royale last night. Obviously, product placement isn’t dead. There were enough Sony logos, Sony cameras and Sony Ericsson phones to make a Sony exec. weep with joy.  The weirdest placement, however, was from the Ford brand. Do we really believe that James Bond tools around in a Ford? (Which, by the way, was quickly replaced with snazzier wheels after winning a card game.)

The real test of brand awareness is on the Net. As a marketer, it’s important to find out if your product or service is the subject of positive chatter in blogs and other electronic forums. Good buzz is truly something to cheer about.

And, of course, the Net is a lot cheaper than placement in the latest Bond extravaganza. Sorry, Sony, I have to go answer my Motorola phone…

"Death By PowerPoint" Doesn't Become You

 
What is "death by PowerPoint?"  Endless meetings accompanied by boring slide shows are truly soul-crushing.
What concerns me most is when the deadly slide shows come from marketers. As marketers, we are supposed to be able to reach people emotionally and intellectually.  Unfortunately, many of our presentations are leaving audiences stone cold.
Andy Goodman and Cause Communications have published a great guide called "Why Bad Presentations Happen to Good Causes." It's free at agoodmanonline.com if you are part of a not-for-profit organizations. I urge you to order one, even if his tips are just reminders for your next presentation.
For example, Goodman reminds us to tell stories (listeners retain stories), jump right into your presentation (don't bore with a long and weak introduction) and keep to a few basic points.
As for your PowerPoints, there are some very important reminders. Most important is that the PowerPoint is not a teleprompter. Don't write your entire speech on the PowerPoint slide and proceed to read each word off the screen.  Instead, the authors suggest:
More graphics - In fact, the fewer words the better.  People retain more of what they hear than what they read, so if you have something important to say, draw a picture and tell the audience what they are seeing.
Animate to convey meaning - Too often, animation is used because it is cool. However, animation should help tell the story (the author's words emerging from a book, etc.).
Don't "logoize" every slide - Use colors and to tie in with the message. A logo on every slide is unnecessary.
I also tell people to shut off the PowerPoint at the end of their presentation and step away from the projector (if possible). PowerPoints in a dark room lull people to sleep. Stay connected with your audience by reminding them there's a person with something to say behind that podium.

Midcareer Meanderings

 

Marketingprofs.com published my article today on career change. Thanks to the editors who found it site-worthy.

There's no doubt moving into another sector is challenging for marketing professionals. I am currently navigating these waters and, believe me, it ain't always easy.

That said, I still advocate testing the waters of change if you're up for it. As a marketer, you have to push the envelope -- personally and professionally. The last thing you want is to be known for is re-tread  marketing campaigns.

A few pointers for those venturing into a new sector:

Attitude, Attitude - I am of the firm opinion that 80% of your performance and ability to be successful is attitude. As you venture into new territory, don't let your fear, frustration or confusion cloud your attitude. It will greatly affect your ability to be effective in your new position.

Remember Your Skills - You were recruited for your marketing expertise. Don't forget this fact. Even if you don't know the parameters of Regulation 24675 (and who really does?), you do know viral marketng from mass marketing. Let your expertise and experience shine!

If you've experienced a recent transition to a new sector, I'd love to hear your story.

When Marcom Must Play Games

Today’s Wall Street Journal references the Bank of America corporate crooner whose paean to the company’s merger with MBNA was broadcast worldwide on You Tube (and apparently subsequently removed). He’s really not a bad singer and certainly can handle the song set to U2’s “One.” In actuality, the whole incident is just another corporate teambuilding exercise that seems acceptable internally but externally appears – to put in the article author’s terms – “cringe worthy.”

As mar com professionals, we are all going to have to participate in some event, video or other form of corporate silliness that could be deemed cringe worthy (the photo above is from a Web site promoting corporate games). In my career, I’ve edited inane videos, penned ridiculous lyrics and orchestrated stunts that were stupider than the stupidest pet tricks. It was all in the name of corporate fun, but at the end of the day when you tell someone outside the company what you did, the inevitable reaction is, “You’ve got to be kidding.”

So, how do mar com professionals keep their integrity while still orchestrating the requisite corporate fun? A few pointers:

Keep Clean – Don’t even think of using “blue” humor. Someone will get offended and you’ll take the blame.

Steer Clear of Stereotypes – I remember sitting through a “cowboys and Indians” skit that was truly cringe worthy. Someone should have pulled it long before showtime.

Be Smart – Don’t subject adults to infantile behavior and then scoff at them when they’re “poor sports” who don’t want to participate. Think smart humor and satire that can be done with a wink, not a whimper.

Play it Outside – Try your idea out on a spouse or someone outside the organization. If they cringe (too much), it could be over the top.

Which reminds me.  My mother always said, “Don’t put anything in writing you don’t want to see in the New York Times.” My advice is, “Don’t do anything you don’t want to see on You Tube."

Who Can Do It? Katie Can!

 

So, Katie Couric's ratings aren't as stellar as hoped. What can be done to help our favorite national news anchor? Although nobody asked me, I do have a few suggestions for revamping that time-old tradition of the evening news:

1. Don't summarize the top stories. By the time the program appears, we've all read the day's top stories on yahoo.com several times (in between slogging through our work-related emails).  Instead, provide more insights into the day's most compelling event. Go beyond the usual two minute "just the facts" spiel. Ask real pundits to provide some context (and make sure the pundits are multi-generational). Relate the story to the viewers' lives.

 2. Repeat the show through multiple media. We can't all gather round the dinner table at 6:30, so provide a feed on the Web or, at the very least, on the cable affiliate. Or, to keep advertisers throwing in the cash, broadcast an 11:30 version (Ted Koppel IS missed by some of us).

3. Become interactive.  Invite regular Americans to upload their videotaped comments on the CBS News Web site and then play one or two of these comments each night -- provided they're intelligent comments. It's not 15 minutes of fame, but having your thoughts beamed across the country does have its appeal.

4. Forget the features. Yes, Katie knows that features played very well on Today, but back then KC had two hours to schmooze. In the condensed format, stick to the key story of the day and provide some very thoughtful reporting, which really means...

5. Don't dumb down content. Save the dumb stuff for all the "Insider" and "Access" reports that follow. Give us something interesting to chew on and maybe...just maybe...the evening news format can be resurrected.

Communicators: Help Save Darfur!

Do you know about Darfur? It's a region in Sudan that has been embroiled in a deadly conflict for over three years.  At least 400,000 people have been killed and more than two million innocent civilians have been forced to flee their homes and now live in displaced-persons camps in Sudan or in refugee camps in neighboring Chad. It's genocide and most Americans are completely unaware (my marketing class students simply shrugged and said, "Oh, it's Africa. So far away.").

The good folks at Save Darfur are doing a fine job getting the word out. There have been some very dramatic full page ads placed in major newspapers (primarily the New York Times) and I have seen a television spot recently. They're also employing the far too ubiquitous plastic wristband (mine is green). And the Web site has improved dramatically in recent weeks (www.savedarfur.com).

But beyond the wristbands and costly newsprint, there must be something more that we communicators can use to shake the American public out of their indifference.  Creative and stirring communication efforts are in order.  I'm looking for suggestions.


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